Once your seller ships your items to the LoongBuy warehouse, seamless tracking begins. Follow this guide to monitor progress, confirm arrival, and inspect your items through our integrated dashboard.
Step-by-Step Tracking Guide
Step 1: Access Your Dashboard
Log into your LoongBuy account"My Warehouse""My Parcels"
Step 2: Locate Domestic Tracking
Find the item awaiting warehouse arrival. You will see a domestic tracking number"Track"
Step 3: Interpret Domestic Tracking Status
- In Transit:
- Arrived at Destination/City:
- Out for Delivery:
- Delivered/Signed:This is the key status—it means the warehouse physically received the package.
- Arrived at Destination/City:
Confirming Warehouse Arrival & QC Process
Warehouse processing typically occurs within 1-3 business days
Once our warehouse team scans and checks your item:Automatic Status Update & QC Photos
Pro Tips & Troubleshooting
- Status Discrepancy?Customer Support
- No QC Photos?
- Multiple Items?
- No QC Photos?